Customer Service
+86 19139783261





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Our logistics services are designed to simplify your buying process and ensure that your products are delivered in perfect condition and on time.
We continually adapt carriers to optimize routing, manage costs, and accommodate varying delivery times and destinations, ensuring the most efficient and cost-effective solution for each shipment.
Global Reach: Utilizing our strong network of carriers, we can easily move shipments to virtually any destination around the globe. We comply with international customs regulations and documentation requirements to ensure smooth cross-border transactions.
Transportation Options: We offer a wide range of transportation options, including express, air and ocean freight services, to provide you with the most cost-effective service for your different shipments.
Real-time tracking: Our advanced tracking system provides real-time visibility into the status of your shipment. From pickup to delivery, you can monitor the location of your shipment at every stage of transportation.
Inventory Management: We offer a comprehensive inventory management solution that includes warehousing, storage and order fulfillment. Our systems integrate with your existing platform to provide real-time inventory updates and enable efficient order processing.
Dedicated Support: Our dedicated support team is available to help you with any questions or concerns you may have. We provide on-the-go, personalized support to ensure you have a worry-free experience.
Temperature/Humidity/Vibration 3-in-1 Test Bench: A scientific instrument used to test the adaptability of products under the compound environment of temperature, humidity and vibration, which can simulate the real environment of multiple factors acting at the same time, and help to evaluate the performance and reliability of electric motors and electronically-controlled devices in various complex environments.
Durability test: Through a large number of tests on the wire chassis in different road conditions, different environmental conditions, in order to assess the reliability, durability and safety performance of the robot chassis in the process of use.
Chassis endurance test can help us to evaluate the performance of chassis components and provide you with a more reliable chassis.
EMC Lab: The ability of a device or system to operate in compliance with the requirements of its electromagnetic environment and not cause intolerable electromagnetic interference to any equipment in its environment.
We are always committed to providing high quality products and services, and each step of the process is subject to strict quality control to ensure customer satisfaction.
When placing an order, please specify your contact information, address and e-mail address, so that we can help you at any time in the event of an error in your order.
| Design Dimensions | 920mm*750mm*350mm | Gross Vehicle Weight | 70kg |
| Structure Type | Four-wheel differential | Suspension Type | Front and rear double wishbone independent suspension |
| Ground Clearance | 150mm | Wheelbase | 600mm |
| Tire Diameter | 324mm | Drive Motor | 4x400W servo motors |
| Battery | 48V/18AH | Charging Time | ≤4h |
| Charging Method | 48V/5A charger manual charging | External Power Supply | 48V/10A 24V/15A 12V/15A |
| Braking System | Motor brake | Parking Method | Electromagnetic power-off parking brake, motor parking brake |
| Vertical Load Capacity (Level Surface) | 50kg | Operating Speed | 5.4 km/h |
| Fording Depth | / | Range | 10 km (unloaded)/6 km (fully loaded) |
| Maximum Gradeability | No load/Full load 30° | Crossing Width | 300 mm (unloaded)/250 mm (fully loaded) |
| Obstacle Clearance Height | 160mm (No load)/150mm (Full load) | Protection Rating | IP42 |
| Communication Method | / | Operating Temperature | -20°C to 50°C |
| Optional Configurations | OS-lite Open-Source Kit / OS-mate Open-Source Kit / Depth Camera / Integrated Inertial Navigation RTK / Automatic Charging Station / Robotic Arm / Lidar | ||
Thank you for shopping at Xspire Shop! We strive to provide you with high quality products and a positive shopping experience. If you are not completely satisfied with your purchase, we offer the following return policy. Please read the content information below for our terms and conditions.
To qualify for a return, the following conditions must be met:
TIMEFRAME: You must initiate the return within 3 days of the date you received your order.
CONDITION: The item must be in its original condition, unused, unworn and with all original tags and packaging intact. This includes any protective coverings or seals.
Proof of Purchase: You must provide valid proof of purchase, such as your order confirmation email.
EXCEPTIONS: Certain items are non-returnable for security reasons or other specific reasons. These items may include: sale items, used items, etc. This list is subject to change. This list is subject to change.
Damaged or Defective Items: Damaged or defective items are subject to different rules. Please see the “Damaged or Defective Items” section below.
Once we receive your returned item, our team will inspect it to ensure it meets the conditions of our returns policy. If the return is approved, we will process your refund within 1-3 business days.
REFUND METHOD: Refunds will be issued via the original payment method used for the purchase.
REFUND AMOUNT: The refund amount includes the purchase price of the returned item, but does not include any original shipping charges.
NOTIFICATION: You will receive a confirmation email once the refund has been processed.
If you receive a damaged or defective item, please contact us immediately at [YOUR EMAIL ADDRESS]. or [your phone number]. We will arrange for a replacement or a full refund, including any return shipping costs. Please provide clear photos or video of the damage or defect.
We do not offer direct exchanges at this time. If you wish to exchange an item, please return the original item for a refund and then place a new order for the desired item.
If you have any questions about our return policy, please contact us at [your email address] or [your phone number]. Our customer service team will be happy to assist you. Changes to this policy:
We reserve the right to change this return policy at any time without notice. Any changes will be posted on this page.
Effective Date: 2021-01-15
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